The Shopify integration for Zoho CRM syncs customers, orders, and products in real-time, providing sales and support teams with accurate e-commerce insights, automated workflows, and a scalable, AI-ready CRM for faster conversions.
Instantly sync Shopify customers, orders, and products into Zoho CRM in real time, eliminating manual entry, reducing errors, and keeping ecommerce data always accurate.
Bring all Shopify customer and order data into Zoho CRM, creating a single source of truth that empowers sales, marketing, and support teams worldwide.
See Shopify order status, payments, and shipping updates directly inside Zoho CRM, enabling faster follow-ups, smarter decisions, and improved conversion outcomes.
Automatically trigger Zoho CRM tasks and workflows from Shopify order events, reducing manual workload while ensuring timely actions across sales and operations teams.
Connect multiple Shopify stores to a single Zoho CRM account and manage all customers, orders, and products centrally, ideal for global brands and multi-store ecommerce operations.
Built-in matching logic prevents duplicate contacts, accounts, and orders when syncing Shopify with Zoho CRM, keeping your CRM clean, reliable, and ready for AI-driven insights.
Support from SmackCoders for this integration between ZoHo and Shopify has been simply amazing. Subbulakshmie has gone far above and beyond to help me install, configure, troubleshoot and modify the integration to meet our specific needs and data. She is a pleasure to work with.
Set up the Shopify Integration for Zoho CRM in just a few minutes by installing the extension and securely authorizing your Shopify store.
Install the Shopify–Zoho CRM integration from Zoho Marketplace
Sign in securely to your Shopify store
Grant permission-based access to Zoho CRM
Complete the connection quickly with a no-code setup
Control how Shopify data flows into Zoho CRM by selecting what to sync and defining smart rules that keep your CRM accurate, organized, and up to date.
Choose which Shopify data to sync, including customers, orders, and products
Set sync rules for both registered and guest customers
Enable real-time synchronization for new and updated orders
Automatically prevent duplicate records inside Zoho CRM
Accurately map Shopify data to the right Zoho CRM modules to keep customer, order, and product information structured, consistent, and ready for sales workflows.
Map Shopify customers to Zoho CRM Contacts and Accounts
Map Shopify orders to Zoho CRM Sales Orders
Align products, pricing, and currency fields correctly
Ensure clean, well-structured CRM data across modules
Once setup is complete, activate automation and start syncing live Shopify data into Zoho CRM to power real-time workflows and scalable ecommerce operations.
Enable automated tasks and workflows triggered by Shopify orders
Start syncing live Shopify customer, order, and product data into Zoho CRM
Monitor sync status using built-in logs and reports
Scale seamlessly as order volume and business growth increase
The moment a customer places an order in Shopify, a corresponding Sales Order is automatically created in Zoho CRM. Each record includes customer details, purchased items, pricing, billing and shipping addresses, and order status. When an order is fulfilled or shipped in Shopify, Zoho CRM updates instantly, keeping your sales and operations teams perfectly in sync.
Whether a shopper checks out as a registered user or a guest, the integration creates a complete Contact record in Zoho CRM. Customer profiles are enriched with email, phone number, address, and purchase history. Orders, products, and customer records stay linked, so every interaction inside Zoho CRM is backed by real Shopify data.
Products from Shopify are synced directly into the Products module in Zoho CRM. Each product record includes names, SKUs, prices, and descriptions. New products are created automatically, and existing ones are updated as orders flow in, ensuring product data remains accurate across systems without manual maintenance.
Track Shopify order fulfillment directly in Zoho CRM. View payment method, transaction details, order status (Unfulfilled, Partially Fulfilled, Fulfilled), shipment date, and tracking number all in one place. This shared visibility reduces follow-ups, eliminates manual checks, and keeps customer communication consistent.
Selling internationally? The integration supports multi-currency Shopify orders, syncing values accurately into Zoho CRM. This makes it easier to track revenue, analyze performance, and manage global sales operations without currency mismatches. Perfect for e-commerce businesses scaling across regions.
The built-in logging system captures both Shopify Integration for Zoho CRM sync activity and any errors that occur during data synchronization, helping you quickly understand what’s working and what needs attention. You can filter logs by Shopify store, CRM module, or success and failure status to pinpoint issues without guesswork. Each log record includes key details such as order ID, shop name, sync scope, status, and timestamp, providing you with full visibility and control over your Shopify integration performance across global operations.
We're here to clear them up
The integration syncs Shopify customers (registered and guest), orders, products, payment details, shipping status, and multi-currency information directly into Zoho CRM modules.
Yes. New and updated Shopify orders, customers, and products are reflected in Zoho CRM almost instantly, ensuring accurate and up-to-date ecommerce data.
Yes. Built-in duplicate detection ensures contacts, accounts, and products are not duplicated, keeping your Zoho CRM clean and reliable.
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